MEMBERSHIP

Surprise visits, every month.

Your team never knows when we're coming, so service stays sharp. 6-month minimum.

7 of 10 member spots open

Bronze

Starting at $795 /mo

  • · 1 surprise visit per month
  • · 1 phone or online check
  • · Monthly scored report
  • · Badge while 4+ stars
Join
BEST VALUE

Silver

Starting at $1,495 /mo

  • · 2 surprise visits per month
  • · 1 phone or online check
  • · Trend report and chart
  • · Monthly 30-min call
  • · Badge while 4+ stars
Join
GOLD

Gold

Starting at $2,495 /mo

  • · 3 visits, 1 with video, per month
  • · Employee score cards
  • · Priority scheduling
  • · Direct text access
  • · Badge while 4+ stars
Join

Compare tiers

Side by side

BronzeSilverGold
Surprise in-person visits per month123, 1 with video
Phone or online check111
Monthly scored reportYesYes, with trend chartYes, with trend chart
Employee score cards——Yes
Check-in call—30 min30 min
Priority scheduling & direct text——Yes
Certified Badge while scoring 4+IncludedIncludedIncluded

What a month looks like

Four steps, every month

01

We pick surprise dates

Only we know when we're coming. Your team never does.

02

We visit and check

In person and by phone or online, using the same 6-category scorecard every time.

03

You get your report

Scores, trend chart, and practical suggestions — delivered privately.

04

We talk

Silver and Gold members get a 30-minute call on what to focus on next.

Why spots are limited

Real attention takes real time

We take a small number of members so every visit and report gets real attention. When spots are full, you can join the waitlist and still book one-time audits.

FAQ

Common questions

Can I change tiers?

Yes, at the start of any month.

What happens after 6 months?

Membership continues month to month until you cancel with 30 days' notice.

Does a membership guarantee a badge?

No. The badge is earned only with a score of 4 or higher.

Ready to see what your customers see?